Projects – First know your Team People, then the Customer

That’s everyone’s say: “The customer first, know your customer“. That’s true, but … how much is it true? Knowing the customer without knowing your project people is going to create bad results. In a few words, first know yourself, then your customer. Moreover, for whatever reasons, customers (at least some of them) are going to … More Projects – First know your Team People, then the Customer

Case Study: you want to Change, but Users in the Firm/Department resist

What is going to change? In our case, a new project management solution is required: let’s assume you want to introduce Change Control in your projects. Let’s deal with the worst case: final users in the firm or departments resist change and … unfortunately some middle-managers/team leaders would like the new system to fail; final … More Case Study: you want to Change, but Users in the Firm/Department resist

Who is the most important Stakeholder in a Project?

The person/s who is going to pay for costs and get benefits. Therefore, employees are excluded; true, they get the salary, but they can always change company. This as for all the chatters about stakeholders. True, stakeholders are very important but … never forget the basic truth: you are working to bring home some money, … More Who is the most important Stakeholder in a Project?