Projects – First know your Team People, then the Customer

That’s everyone’s say: “The customer first, know your customer“. That’s true, but … how much is it true? Knowing the customer without knowing your project people is going to create bad results. In a few words, first know yourself, then your customer. Moreover, for whatever reasons, customers (at least some of them) are going to … More Projects – First know your Team People, then the Customer

Case Study: you want to Change, but Users in the Firm/Department resist

What is going to change? In our case, a new project management solution is required: let’s assume you want to introduce Change Control in your projects. Let’s deal with the worst case: final users in the firm or departments resist change and … unfortunately some middle-managers/team leaders would like the new system to fail; final … More Case Study: you want to Change, but Users in the Firm/Department resist

Sound Project Management is very Demanding

Being a good project manager (or programme manager) entails a lot of knowledge, plenty of physical and psychological effort, precision, and so on. In truth, a well managed project/programme entails training the project people at all levels: first come the executives, then the managers (and project managers in the case of programmes), then team leaders, … More Sound Project Management is very Demanding

Why is it so Difficult to Introduce Change in a Business Environment?

They speak of change but they never say in a clear way what they want, usually because … they do not know what they want. A change needs clear goals and clear ways to get those goals: that is seldom done. Team members think “Ok, you [the boss] want us to change but we don’t … More Why is it so Difficult to Introduce Change in a Business Environment?

Project Management of events

On Saturday, I attended an international event in Treviso (Italy): international popular traditions. There were groups from Italy, France, Buryatia, Serbia and Senegal. I don’t know how the festival was organized; what I know is that it was organized very well. It was clearly divided into different stages: parade, presentation, representations, grand finale. Modifications were … More Project Management of events

New Project Member: What Information should be Given First?

What is seldom explained: accurate and reliable information on day-to-day living in the Project environment. Don’t flood him/her with plenty of official information of no practical use; after all, the poor guy is interested on how to step in in the softest way. That is usually overlooked and blocks the poor guy’s efficiency for some … More New Project Member: What Information should be Given First?