This is quite simpler than usually thought. People: they reach their goals with minimum costs and maximum benefits, whatever the situation; alternatively, they save the day in desperate situations. Firms: the same. This applies to both projects and business, to both project managers and team-members.
Manifacturers and KPI matters? I know some perfect KPIs in this case: state of products and sub-products, i.e., completion percentage, time and cost to completion, costs sustained, benefits, and so on. Manifacturers like clear facts. If a product (mind, product, not process) is late, they will take all the necessary actions. This is the reason … More KPIs for Manifacturers, Project Management & PRINCE2